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Michael Hergenrader

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First Impressions: The First Two Posts and their Influence on the Development of Online Question-Answer Discussion Threads

Conference Session
Digital Technologies and Learning
Collection
2011 ASEE Annual Conference & Exposition
Authors
Michael Hergenrader, University of Southern California, Information Sciences Institute; Joanna Drummond, University of Pittsburgh; Jihie Kim, University of Southern California

Stuck in the Middle: The Impact and Prevalence of Frustration in Online Question-Answer Discussion Threads

Conference Session
Potpourri
Collection
2012 ASEE Annual Conference & Exposition
Authors
Michael Hergenrader, University of Southern California; Jihie Kim, University of Southern California; Erin Shaw, University of Southern California