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Integrating of a Project Management Database for Six Sigma Quality Course Erick C. Jones

These Six Sigma tools offer fact and Abstract data search tools that are used to make highly informed decisions about a project. The tools Many organizations utilize Six Sigma project contribute to project selection, project planning, management techniques to reduce cost in their statistical diagnostics, controls, and a few operations. Engineering managers are expected others help a Six Sigma practitioner complete a to know how to manage this specialized project project. However, these tools are not all management force including black belt, green completely new. What sets Six Sigma apart belt, and yellow belt project engineers in order from other management methodologies is the to deliver the expected savings and efficiencies step by step process in which projects are that have been produced by other Six Sigma completed. There are several different versions organizations. In order to educate future of Six Sigma, however the two most commonly engineering managers it is important to provide implemented are DMAIC and DMADV (Simon, an environment that facilitates learning of how 2000). Our research was focused on these two. to manage Six Sigma initiatives. This transcript DMAIC and DMADV are acronyms for two 5 describes the testing and evaluation of the step methodologies involved with the specific impact a project database had on teaching Total Six Sigma process used. DMAIC is used to Quality Management using Six Sigma describe the “define, measure, analyze, techniques. The results provide evaluation from improve, control” process where DMADV engineering managers from industry, students represents “define, measure, analyze, design, in the course, and the Certified Six Sigma verify” process. Each of the letters corresponds Black Belt committee members at the to a name of a step in the process. The University of Nebraska-Lincoln. Results following defines each of the steps in the indicate that using the database provided methodologies (Simon, 2000). insights on how an engineering manager would manage these specialists in this environment. DMAIC 1. Define the project goals and customer 1. Introduction (internal and external) deliverables Six Sigma is a methodology for 2. Measure the process to determine managing business, department, organization, current performance or product (Pande, 2002). Organizations 3. Analyze and determine the root cause(s) generally use the tools that come with Six of the defects Sigma to improve company performance by 4. Improve the process by eliminating better serving their customers. We define a Six defects Sigma organization as any organization that has 5. Control future process performance implemented a Six Sigma program. The purpose for the word “organization” is because DMADV businesses, government agencies, and charities 1. Define the project goals and customer have implemented Six Sigma. General Electric, (internal and external) deliverables St. Gemma’s Hospice, and the Federal Aviation 2. Measure and determine customer needs Agency (FAA) are examples of each (Times and specifications Online, 2005). 3. Analyze the process options to meet the customer needs

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Jones, E. (2007, June), Integrating Of A Project Management Database For Six Sigma Quality Course Paper presented at 2007 Annual Conference & Exposition, Honolulu, Hawaii. 10.18260/1-2--1808